testimonial 9 v1

00:00:05.463 --> 00:00:08.215 Previously, back in 2020, 00:00:08.299 --> 00:00:14.178 I underwent reconstruction for implants on the top of my mouth. 00:00:14.679 --> 00:00:18.307 That there was a battle because I was between the periodontist 00:00:18.766 --> 00:00:20.934 and my actual dentist, 00:00:21.680 --> 00:00:24.145 they were not communicating with each other. 00:00:24.604 --> 00:00:30.942 So I ended up having the implants in my mouth before they ever even... 00:00:31.735 --> 00:00:36.489 It was a year went by before they even put my teeth into my implants. 00:00:37.560 --> 00:00:42.369 The moment we walked through the door, Dr. Edwards wasn't there yet, 00:00:42.452 --> 00:00:44.996 but the team was freaking phenomenal. 00:00:45.079 --> 00:00:46.600 The office was clean. 00:00:46.683 --> 00:00:48.540 It was like, "We made the right choice." 00:00:48.624 --> 00:00:50.876 They were really welcoming. They greeted us. 00:00:50.959 --> 00:00:53.997 They immediately asked if we wanted something to drink. 00:00:54.080 --> 00:00:55.160 It was just so kind. 00:00:55.243 --> 00:00:56.517 The vibe was awesome. 00:00:56.600 --> 00:01:00.008 Then we started telling him the story of everything that happened 00:01:00.092 --> 00:01:02.719 between the periodontists and the dentist going back and forth 00:01:02.802 --> 00:01:04.721 and taking a year to put the teeth in 00:01:04.804 --> 00:01:09.766 and us being the middleman, and the chaos and the horrific time 00:01:09.850 --> 00:01:13.228 that we experienced through that whole scenario. 00:01:13.311 --> 00:01:16.564 Marshall, at that point, was like, "I'm going to just die without teeth." 00:01:16.647 --> 00:01:18.240 He didn't even want to deal with it anymore. 00:01:18.323 --> 00:01:20.901 He was in the service, he did 10 years in the army. 00:01:21.160 --> 00:01:23.570 He was an airborne army ranger. 00:01:23.778 --> 00:01:26.400 So he has been through a lot. 00:01:27.040 --> 00:01:29.533 His PTSD, his anxiety, 00:01:29.616 --> 00:01:33.880 all that put into play with him not having teeth as well. 00:01:34.120 --> 00:01:39.083 Not one time that I feel like I was a patient, really. 00:01:39.500 --> 00:01:41.793 - More or less felt like family. - Like family. 00:01:42.040 --> 00:01:45.630 Him revealing to me that he used to work in the VA 00:01:45.713 --> 00:01:48.612 with veterans, that took- 00:01:49.258 --> 00:01:51.218 - That touch. - A magnitude of weight 00:01:51.301 --> 00:01:56.264 off my shoulders to where I felt a lot- 00:01:57.056 --> 00:01:58.520 I think you felt relieved. 00:01:58.640 --> 00:02:02.519 Yeah, a lot of relief and more comfortable being able 00:02:02.602 --> 00:02:06.272 to speak to someone who has worked with other veterans 00:02:06.814 --> 00:02:10.025 to know exactly what we go through. 00:02:10.120 --> 00:02:12.527 He wasn't just hearing what Marshall had to say, 00:02:12.611 --> 00:02:15.448 he was actually listening to his words 00:02:15.531 --> 00:02:19.040 and taking in everything that he was throwing out there. 00:02:19.158 --> 00:02:22.157 That means the world to us in a whole altogether. 00:02:22.240 --> 00:02:23.557 It was phenomenal. 00:02:23.640 --> 00:02:26.455 You would be in good hands with Dr. Edwards alone. 00:02:26.539 --> 00:02:28.499 - Absolutely. - Like I said, you put your trust in him 00:02:28.582 --> 00:02:30.542 and you're golden, you're good to go. 00:02:30.917 --> 00:02:33.294 - Now I got my smile back. - Smile. 00:02:35.171 --> 00:02:36.380 Good to go.